Accessible Accommodation Bristol Redcliffe

Your stay, made more comfortable

Accessible Accommodation Bristol Redcliffe

Accessible & inclusive

At PREMIER SUITES, we’re committed to ensuring every guest feels welcome, supported, and at ease, which is why we have put this welcome guide together to help you plan a stay which meets your individual needs.

Our accessible apartments are thoughtfully designed to meet the needs of guests with reduced mobility – from arrival to a restful night’s sleep.

We hope that this welcome guide gives you the information you need to help you plan a stay, however, if you have any questions or would like to discuss your requirements to make your stay more comfortable, please contact using the details below.

How to Reach PREMIER SUITES Bristol Redcliffe

Key Accessibility Features

Key points of interest

We want to be your ‘home from home’ and have a range of accessibility features to support your during your stay which are summarised below.

General Overview

Disability awareness / equality training is provided for staff.

There is 24-hour guest assistance available.

Outside of reception opening hours, assistance is available via phone only.

Personal or General Emergency Evacuation Plans are in place for disabled customers.

Free familiarisation visits are available. You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the venue at no additional cost.

There is an assistive listening system available e.g. a hearing loop.

There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario.

A vibrating pillow pad alarm to alert deaf guests in an emergency is available.

Assistance and guide dogs are allowed on our premises.

Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.

Large print information is available on-site.

There is an enclosed outdoor area for customer use.

We can assist guests with limited mobility with their luggage, on request.

Parking

Designated accessible parking spaces are directly outside Redcliffe reception area.

Additional parking charges apply. 

There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance

Building Entrance

There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.

There are lift(s) available to all public areas.

Access to Public Areas

There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet.

There are lift(s) available to all apartments.

Bedrooms and Bathrooms General

There is at least one ground floor bedroom with an en-suite bathroom.

A fridge is available in the apartment where food, drinks or medication can be stored.

There is a designated bedroom in which measures have been taken to significantly reduce allergens.

It is the responsibility of each guest to inform us of any allergies so that the necessary precautions can be taken.

Emergency and Medical Information

Know before you go
  • The nearest hospital accident & emergency is Bristol Royal Infirmary
    Upper Maudlin St, Bristol BS2 8HW
    • Located 4kms away.
  • The nearest GP Surgery is Bedminster Family Practice, Regent Rd, Bedminster, Bristol BS3 4AT
    • Located 1 km away.
  • The nearest pharmacy is ASDA Pharmacy, East St, Bedminster, Bristol BS3 4JY
    • Located 0.3 miles away.

Digital Accessibility

For your information

We are continuously working to make our website accessible to as many users as possible by adhering to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria.

Grocery Delivery

Grocery delivery to your apartment

Take the hassle out of your stay with grocery delivery straight to your apartment. Order ahead and settle in from the moment you arrive.

Personal Emergency Evacuation plan

Your safety is our priority

To help ensure the safety of all guests in the unlikely event of an emergency, we can assist in preparing a Personal Emergency Evacuation Plan (PEEP). A PEEP is an individual plan created for guests who may require additional assistance to leave the building quickly and safely during an evacuation. This could include guests with reduced mobility, hearing or visual impairments, or any other condition that may make self-evacuation difficult.

In the event of an emergency, all guests are expected to evacuate the building using the designated escape routes. Guests should be aware that neither the property nor emergency services are responsible for carrying out individual evacuations. If you are unable to evacuate the building independently in an emergency, assistance may not be available and evacuation cannot be guaranteed.

 Important Notice

Guests who may require a Personal Emergency Evacuation Plan must declare this prior to their arrival so that appropriate arrangements can be considered. One of our friendly team members will be happy to keep a record of your needs.

Your safety matters to us, and we are committed to making sure all guests enjoy a secure and worry-free stay.

FAQ

Accessible Accommodation FAQs

Yes, the lift is accessible.

Yes, the main entrance is step-free.

Yes, we welcome guide dogs.

Yes, is is wide enough to allow wheelchair access.

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Arrival
Sat
07
Sep 2019
Departure
Sun
08
Sep 2019
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