Achievements & Awards
Achievements & Awards
Our initiatives are created with guests’ needs in mind, and have led to our apartments winning numerous awards.
We are so proud to be recognised for excellence in the service and standards we provide. This recognition, and celebrating amazing achievements from the industry we love, is just another reason why we do what we do.
sustainability
At PREMIER SUITES we are proudly accredited with Green Key in in Continental Europe and Green Tourism in UK and Ireland.
Help make us more sustainable by conserving energy during your stay.
ISAAP
The International Serviced Accommodation Accreditation Process – ISAAP – is the leading global provider of quality assessment, reporting and recognition awards for the serviced accommodation industry.
Each and every one of our locations has been awarded with ISAAP Building Accreditation. This programme assesses a serviced accommodation building against more than 250 criteria, taking into account security, duty of care, service and due diligence.
Among the building-specific criteria assessed are the condition and presentation of the building, its lighting, signage, access and service from staff. The genuine guest experience is measured, with an assessor making an overnight stay, and other units are also inspected to ensure a consistency of quality.
GREAT PLACE TO WORK IRELAND
Ireland's Best Workplaces™ 2025
Our three PREMIER SUITES properties in Dublin achieved Great Place to Work® recognition for:
- Great Place to Work® Certification 2026
- Ireland’s Best Workplaces™ 2026
- Ireland’s Best Workplaces™ for Women 2025
- Ireland’s Best Workplaces™ for Health & Wellbeing 2025
- Ireland’s Best Workplaces™ in Hospitality 2025
- Best Workplaces™ in Europe 2025
GREAT PLACE TO WORK UK
Great Place To Work
Our PREMIER SUITES UK properties achieved Great Place to Work® recognition for:
- Great Place to Work® Certification 2026
- UK’s Best Workplaces™ for Women 2025
- UK’s Best Workplaces in Retail, Hospitality & Leisure™
- Best Workplaces™ in Europe 2025
THE ALTOS
Best Hospitality Provider - Europe
The Altos celebrate excellence, innovation, and leadership in the corporate accommodation and hospitality industry.
This award recognises outstanding service delivery, guest experience, and innovation among Europe’s corporate-focused hospitality and serviced apartment providers.
ASAP RECOGNITIONS
Newcomer of the Year
Shawna O’Mara, PREMIER SUITES Rotterdam
Shawna has brought unmatched warmth, leadership, and innovation to our team. Her fresh ideas, structured processes, and “Oracle Oracle” reputation have elevated our operations.
Shawna’s people-first approach has built a resilient, motivated team and created memorable moments for guests, reflected in rising review scores and countless positive mentions. From mentoring colleagues to turning challenges into opportunities, her dedication shines every day.
LIVERPOOL HOSPITALITY PEOPLE AWARDS
Unsung Hero & Front of House Awards
Liverpool Hospitality Association People Awards celebrate the talented individuals at the heart of Liverpool’s lively hospitality and retail industry, shining a spotlight on the brightest stars of the hospitality and retail community and honour some outstanding individuals who demonstrate passion, dedication, and commitment.
We’re incredibly proud that PREMIER SUITES Liverpool was shortlisted in the Front of House category and won the Unsung Hero category.
SERVICED APARTMENT AWARDS
Rising Star
Max Meerema, PREMIER SUITES Rotterdam
Max is not just a promising professional – his passion for hospitality, strategic leadership, and tangible impact on the industry make him a Rising Star.
From operational excellence to sustainability advocacy and revenue optimisation, Max’s contributions are shaping the future of serviced apartments.
His journey is just beginning, but his influence is already making a lasting mark.
SERVICED APARTMENT AWARDS – SHORTLISTED
Best Property & ESG
We’re incredibly proud that PREMIER SUITES Edinburgh Fountain Court was shortlisted in two categories in the Serviced Apartment Awards 2025.
To be recognised for our commitment to hospitality, sustainability, and innovation is a testament to the dedication and passion embedded in everything we do.
Known as the ‘Oscars of the industry’, the awards celebrate the serviced apartment, aparthotel, extended stay and short term rental industries.
We were shortlisted for:
- Best property 71+ units
- Environmental, Social, and Governance (ESG) – property
SYNERGIES – SHORTLISTED
EMEA Best Partner ESG Initiative of the Year
Awarded to those who consistently demonstrate a commitment to advancing corporate responsibility within the serviced apartment industry.
This award celebrates innovation, dedication, and a strong commitment to sustainability, diversity, and data security, among other areas.
LIVERPOOL BID COMPANY – HIGHLY COMMENDED
Best Overnight Stay of the Year
Over 120 Liverpool businesses were visited by expert Mystery Shoppers at Proinsight, from coffee shops to opticians, national retailers to independent restaurants, evaluating Liverpool’s customer service.
The Annual Mystery Shop Awards bring together all of the outstanding businesses that each scored over 90% in their Mystery Shop visit this year.
PREMIER SUITES Liverpool was highly commended as ‘Best Overnight Stay of the Year’ – selected from all the Hotels and Serviced Apartments in Liverpool.
THE ALTOS
Excellence in Safety and Security
At PREMIER SUITES, the safety and security of our guests and team members is paramount. We take pride in our proactive approach to risk management, implementing robust fire safety and health protocols across all properties to ensure a safe and secure environment.
ASAP AWARDS
Best Brand Campaign Award
Life at PREMIER SUITES helps us develop new innovations to stay as close to our guests’ home lives as possible.
Enhancing our guest’s experience and tying into our brand tagline – Bringing home a little closer.
ASAP AWARDS
General Manager of the Year
Tom Vermerris’ leadership and dedication to excellence have been instrumental in shaping our properties. Joining PREMIER SUITES in 2019, Tom’s ability to adapt, without losing sight of quality and guest comfort led to his appointment as Area General Manager in Amsterdam and Rotterdam.
ASAP AWARDS
Guest Services Team of the Year
PREMIER SUITES Dublin boasts an experienced team leading our three Dublin properties, with 73 years working at PREMER SUITES and 117 years’ experience in the hospitality industry under their combined belts!
SERVICED APARTMENT AWARDS
Rising Star
Elizaveta Komarova, PREMIER SUITES Dublin
Positive, guest-orientated, driven, reliable, dedicated, team player – a small insight into what our team says about Eliza, working in our PREMIER SUITES Dublin properties.
SERVICED APARTMENT AWARDS
Best property 71+ units
Despite turbulent times when PREMIER SUITES Amsterdam first opened in 2020, the property soared above, achieving average occupancy surpassing Amsterdam’s citywide average during the pandemic.
Now, a testament to innovative strategies and unwavering dedication, guest feedback reflects the highest rating for serviced apartments in the district on booking.com.
SYNERGIES – SHORTLISTED
EMEA Collaboration of the Year
Highlighting an insatiable curiosity and desire to build for tomorrow to help improve Synergy processes, procedures, and products.
Presented to those who are creative, inspired, and show a remarkable level of care in delivering guest service excellence.
SYNERGIES – SHORTLISTED
EMEA Diversity & Sustainability Program of the Year
This prestigious award recognises our commitment to protecting the environment and a dedication to using eco-friendly materials and products throughout our apartments.
SITU ROADSHOW
Environmental, Social & Governance
Announced at the SITU (Global Serviced Accommodation Specialists) “Be More Star Fish” Bristol Roadshow – PREMIER SUITES was acknowledged for our dedication to decreasing pollution, minimising waste, conserving energy, assessing environmental performance within our regions and earning Green Tourism certification!
ASAP AWARDS
Champion of the Year
Vicky Snook, General Manager PREMIER SUITES Bristol was recognised for her attitude and commitment, not only to work duties, but to her local community, charities, and the environment.
Highlights from her award can be found here.
ASAP AWARDS
Investment in People and Best Guest Experience
At PREMIER SUITES, we’re passionate about doing the right thing always; which for us is delivering an unprecedented guest experience.
However, the most critical element in our ethos is our people.
By investing in training/development and empowering our employees to help us drive the business forwards we have accomplished exceptional results.
ASAP AWARDS
Rising Star Award
Laura Corrigan, PREMIER SUITES Liverpool
This award recognises a young business person who demonstrates enterprise, innovation, entrepreneurial flair with a proven track record for growth, employment and financial success. Laura was selected as the winner from 11 finalists and we are incredibly proud to have her as part of the PREMIER SUITES team.
ASAP AWARDS – SHORTLISTED
Serviced Apartment Corporate Business of the Year
Our vision is to deliver an exceptional guest experience by providing a unique combination of hotel benefits within a homelike environment.
To keep our brand at the forefront of the serviced apartment industry, we’re constantly seeking to innovate and tailor our services to suit an ever-evolving and fiercely competitive marketplace.
ASAP AWARDS – SHORTLISTED
Investment in People & Guest Experience
Through our various initiatives, we work to provide each employee with the opportunity to become a strong leader and aim to instill our core company values.
ASAP AWARDS
Corporate Business of the year
For us, the formula is simple: happy people make happy guests. To this end, we foster a practical, entrepreneurial spirit in which everyone – regardless of their age, position or knowledge – is encouraged to aspire to set industry standards and care for the customer experience.
ASAP AWARDS
BEST GUEST EXPERIENCE
While we could never replace the feeling of a guest’s own home, we’ve developed several innovations to deliver a home-from-home feeling via our Life at PREMIER SUITES initiatives.
ASAP AWARDS – HIGHLY COMMENDED
PREMIER SUITES Glasgow - Guest Experience
PREMIER SUITES Glasgow highly commended in the Serviced Apartment Guest Experience category.
ASAP AWARDS – HIGHLY COMMENDED
PREMIER SUITES Ballsbridge - Guest Experience
PREMIER SUITES Dublin Ballsbridge highly commended in the Serviced Apartment Guest Experience category.
