Guest Information

A

ATM

The closest ATM machine can be found within the Cabot Circus shopping mall, adjacent to our apartments.

Airport

Bristol International Airport is 8 miles away. The Airport Flyer Bus stops at Temple Meads Train Station. TAXIS If you require a taxi, our operations team would be happy to call one on your behalf or provide a local taxi phone number

B

Before You Go

We do request that your apartment is left in a clean and tidy condition. Should we deem this not to be the case then a minimum charge of £50.00 will be made to the card used on your reservation.

C

Check In / Check Out

Check in is from 3.00pm onwards and check out is by 11.00am.

A late checkout can be arranged, subject to availability and additional charges. Please ask at reception for availability.

E

Electricity

To resolve loss of power, the fuse box is located in the utility cupboard in the hallway. Ensure all switches are pointing in the same direction. Please contact our operations team if not resolved so we can investigate.

F

Fire

Please familiarise yourself with the fire safety instructions located on the back of the apartment door. A fire blanket is provided in the kitchen. If you are unclear, please speak with a member of the team.

H

Hairdryer

Located in the bedside cabinet. 

Heating

The thermostat on the wall within the lounge area controls the temperature of the radiators throughout the apartment. Instructions are located above the panel.

Housekeeping

Apartments are cleaned weekly for stays over 7 nights. If you would like a no touch cleaning service or require additional cleaning please ask reception for more information (charges may apply).

I

Iron and Ironing Board

The iron and ironing board is located in the utility store in the hallway.

M

Maintenance

Should you experience any maintenance issues within your apartment then please report these to reception or you can complete the maintenance card in your apartment and leave on the outside of your apartment door by 12.00 noon. Alternatively, call us on 0117 954 4800 / 07786 910 368 or you can email us at [email protected].

Medical Assistance

Broadmead Walk in Centre

• Located within Boots (first floor of the Galleries shopping centre).
• 59 Broadmead, Bristol BS1 3EA.
• Open 8.00am -8.00pm 7 days a week.
• Telephone: 0191 282 3000.

Accident & Emergency Department

• Bristol Royal Infirmary, Marlborough Street, Bristol, BS2 8HW.
• Telephone: 0117 923 0000.

P

Pillows

Additional pillows can be obtained by calling reception who will arrange for housekeeping to deliver them as soon as possible.

R

Reception

Our Cabot Circus reception is currently unmanned,

The on-call duty manager can be contacted on 0778 6910 368 or via the main reception on +44 117 954 4800 during office hours only (9am to 5pm).

Out of hours and Emergency Call: 0778 6910 368

Main Redcliffe Reception: + 44 117 954 4800 during office hours only (9am to 5pm). 

Rubbish Disposal

Each apartment is provided with a remove my rubbish hanger. Place this on the outside of your door before 12 midday and the housekeeping department will remove this.

S

Safe

Electronic safe located in the wardrobe.

Smoking

Smoking is not permitted. All of our apartments are non-smoking, it is an offence to smoke anywhere within the premises. A minimum charge of £150.00 will be levied for not adhering to these conditions.

T

Towels

There is one set of towels in each bathroom additional sets can be obtained by calling reception who will arrange for housekeeping to deliver a second set as soon as possible.

Train Station

The closest station is Bristol Temple Meads, which is just a 25-minute walk from our apartments.

W

Washing Machine

Located in the utility store in the hallway.

WI-FI

Each apartment has its own router and complimentary Wi-Fi.

Username: includes your apartment number, as written on your key and the building names. E.g.: Apartment 1 in Quakers House will be shown as 401 Quakers.

Password: Premiercabot2015 This can be used for any number of devices.