Bristol Cabot Circus Frequently Asked Questions

All your questions, answered

PREMIER SUITES PLUS Bristol Cabot Circus FAQ

Know before you go!

Your stay

PREMIER SUITES PLUS Bristol Cabot Circus operate non-contact check-in and check-out.

However our sister property, PREMIER SUITES Bristol Redcliffe is open with the following hours, and will be delighted to assist you.

  • Monday 9am - 8pm
  • Tuesday 9am - 6pm
  • Wednesday 9am - 6pm
  • Thursday 9am - 6pm
  • Friday 9am - 8pm
  • Saturday 10am-7pm
  • Sunday 11am - 5pm

Late arrival instructions will be emailed to you prior to arrival. Guests will be sent contactless check-in Instructions to follow which will include the PREMIER SUITES PLUS Bristol Cabot Circus building main entrance door key code for access and reception safe pin code to collect the apartment key.

Guests can check in anytime from 3pm onwards. It is best to notify reception of your estimated arrival time and ensure you receive the contactless check-in Instructions prior to arrival by email.

Please contact reception of any early arrival requests so we can try our best to accommodate – this will be subject to availability.

Before 11am on the day of departure. To check-out, simply deposit your key in letterbox number 1.

Subject to availability, upon request basis only. Late check out at 1pm £15 or at 4pm £30.

Weekly housekeeping service is provided for all stays of 7 consecutive nights plus

Yes, please let us know if you need luggage stored and we will be happy to assist. 

No, however inside every apartment there is a washer/dryer. Reception can also arrange a dry cleaning and laundry service with an external local company. Please allow 24hrs advance notice for this service, additional charges will apply.

There are many options around the city for grocery delivery. Supermarkets such as Tesco, Aldi or Asda are providing deliveries on their own website. Guests can place orders online choosing the slot they prefer.


There is another option which is use an app such as Deliveroo, Uber Eats, BuyMe, i.e.. Local shops and restaurants are providing this service as well, for a faster service. Once you place your order, it takes 1 hour approx. (depending on the shop) to be delivered.


Usually guests provide their own phone number to be contacted.

We do not have gym facilities onsite, however we take wellbeing seriously! Discover PS Life to view our wellbeing suggestions, fitness routines and recipes to try during your stay.

 

Apartments provide extra floor space for guests to be able to exercise with privacy. Running maps are also available.

Yes, we can provide guests with an adaptor upon request basis, please advise reception prior to arrival if this is required so we can arrange this for you.

No, however we will be delighted to direct you to the closest currency bureau and help you find the current exchange rates online.

Yes our friendly reception staff can assist with printing boarding passes.

Check out usually is before 11am, please contact reception on 0121 666 4444 if you have a delayed flight and need to extend the stay.

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

General Information and House Rules

Choice of either a 1 bedroom apartment for up to 2 people or 2 bedroom apartment for up to 4 people. Baby cots are also available, on request.

No, our PREMIER SUITES Bristol Cabot Circus property can not accept pets, however, our Bristol Redcliffe location is pet friendly. 

Yes, complimentary high speed Wi-Fi access is available throughout the property.

Yes, there is a lift in 3 of the 4 buildings in PREMIER SUITES PLUS Bristol Cabot Circus. Only in Bakers House there are steps for the 3 apartments located in this building.

No, however all apartments have Juliet balconies and fans are provided within the storage cupboard for guests.

Yes, vouchers can be purchased here

No smoking permitted within the building or within apartments.

Our apartments are located in a pedestrian area so there is no parking. The nearest carpark is the NCP Broadmead.

External options only available. For example Enterprise rent a car, or Sixt Car Hire. Charges apply.

Yes, you will find hand wash and shower gel in your bathroom.

  • Wi-Fi access.
  • Weekly housekeeping service, alternatively we provide a contactless option upon request, a cleaning pack with fresh towels and bed linen can be delivered to the apartment door. This alternative is used as well for self-isolated guests.
  • Welcome pack with tea/coffee, milk and biscuits.
  • Family Friendly Apartments.
  • Flat screen TV with Freeview channels.
  • Fully fitted kitchens and open plan dining/living space.
  • Washing/dryer in apartment.
  • Private bathroom with bath and overhead shower.
  • Complimentary shower gel & hand wash provided for arrival.
  • Fresh towels and bed linen provided for arrival.
  • In room private safe.
  • Juliet Balcony in every apartment.

We have a bathtub with an overhead shower. Only one apartment is equipped with a shower instead of bath.

Let the team know, as they record lost property items. If found, then you can arrange collection or we can arrange to send the item/s back to you.

Kitchens all have a fridge-freezer, oven, hob, microwave, kettle, toaster, all crockery and cutlery provided.

Bookings

Book direct either using our website, send an email to [email protected] or contact the team by phone on 01179544800.

The nightly rate fluctuates subject to demand and also depends on the specific dates required and length of stay. Competitive rates apply for long stays of 29 consecutive nights plus.

Yes, charged at current rates.

All major Credit and Debit cards are accepted.

Debit or Credit cards accepted such as American Express, Visa and Mastercard.

Yes, PREMIER SUITES PLUS Bristol Cabot Circus does not collect any personal data about you on this website, apart from information which you volunteer (for example through the booking process, by e-mailing us or by using our online feedback form). Any information, which you provide in this way, is not made available to any third parties, and is used by us only in line with the purpose for which you provided it.

It is best to contact the property directly to discuss group requirements. If 5 or more apartments are required then group terms and conditions will apply.

Get in touch with our reception team either sending an email to [email protected] or calling 01179544800, so we can reconfirm your booking.

VAT Invoices are available upon the departure date, please add a comment to the reservation or contact the team with this request via email to [email protected] please provide us with the guest name, date of arrival in order to request a VAT invoice.

Yes, however it is always best to create the reservation using the guest name.

Yes, a minimum age of 18 years applies.

A £250 security deposit is charged per apartment.

 

A security deposit is required prior to or upon arrival. This is to guarantee us against loss, damage, disruption or noise. It is fully refundable. If everything is fine upon departure following a room inspection we will refund the deposit which can take between 3 – 5 working days to process.

Not to worry, this is fine as we will still have your reservation under the guest name.

Our 1 bedroom apartments can sleep either 2 adults or 2 adults with up to 1 child. The 2 bedroom apartments can sleep 4 adults or 2 adults and 2 children.

Yes, get in touch to discuss your accommodation requirements, we would be delighted to assist. Our apartments are ideal for both short or long term stays, offering competitive corporate rates with flexible cancellation terms and no minimum stay restrictions. We have supported clients from various industries including Financial, Construction, Healthcare, Production, as well as other short business trips and for relocation purposes.

Cancellations and Amendments

We appreciate requirements can change, please notify reception in writing at [email protected]

We know that plans can change. Your reservation confirmation email will provide full details of the cancellation policies that apply to your booking.

 

If your booking meets the criteria for free cancellation, you can cancel your reservation by clicking the CANCEL button on your email confirmation.

 

Please note, if you have booked a prepaid or advance purchase rate, cancellations, refunds or changes to travel dates are not permitted.

 

If you need to contact us directly, please click here to see our contact details.

Please contact the third-party website directly if you need to cancel your reservation.

Please refer to the cancellation terms for no show charges.

Any refund owed will be returned via the original payment method.

Family

Yes absolutely, we are family friendly at PREMIER SUITES.

PREMIER SUITES offer one bedroom and two bedroom apartments for family bookings.

 

Our serviced apartments offer space for all the family to stay close at hand, while also offering the freedom and flexibility of separate living and sleeping areas.

 

Our fully equipped kitchens offer families the option to cook and eat a home-cooked meal together or have everything on hand for a takeaway delivery. Of course, our team can advise of family friendly eateries in the neighbourhood.

 

Our central location ensures you will be in the heart of the action with an array of family attractions and transport links on our doorstop. For rainy days, we offer complimentary wi-fi to keep everyone entertained.

Yes, all enhancements should be requested at the time of booking and are subject to availability.

 

We offer:
-Infant cot: complimentary.
-Highchair: complimentary.
-Fold-out bed: A supplementary charge of £10, per night applies. Only suitable for children up to 12 years.
-We offer DVD players on request.

 

Please contact our team for further information.

Yes, please check our current special offers for the very best deals.

One bedroom apartments have a king size bed, sleeping two. One bedroom apartments can also cater for one fold-out bed (for children under 12) and one infant cot.

 

Two bedroom apartments have two bedrooms, both with a king size bed (or 4 single beds on request), sleeping four people in total. Two bedroom apartments can also cater for one fold-out bed (for children under 12) and one infant cot.

Yes, let us know when making your reservation and we can arrange a twin room with two separate single beds.

No, we do not offer a babysitting service.

 

There is so much to do for kids of all ages in the area. Visit our neighbourhood page to discover the restaurants, attractions, places of interest and public transport on our doorstep.

Accessibility

No, we do not have accessible rooms.

Our apartments are in a pedestrian area, so we do not have parking. However the nearest carpark is here.

Yes, there are no steps at our entrance.

No, the main door is manual.

Yes, wheelchairs can access through the main door.

Yes, of course!

No, the foyer doesn’t have an accessible bathroom.

No, all apartments, except one, have a bathtub.

Yes, all apartments may be accessed via the lift except Bakers House, where we only have 3 apartments.

Location

You can find us at 51.4577735,-2.5870847

The apartments are within the City Centre!

Walking directions from Temple Meads Train Station. Walk north-west on Temple Gate/A4 towards Lower Approach Rd/Lower station Approach. Turn right onto Temple Gate/A4. Take the exit to A420 and then turn left onto Narrow Plain. Then turn right towards Castle St. At the end, turn left towards Castle St and take the stairs. Continue onto Lower Castle St and you have to leave Castle Park on your left hand side. Now turn left and go towards Piccolino’s Restaurant Loading Bay. You will find Quakers Friars just on the square behind Piccolino.

 

Walking directions from Bristol Bus & Coach Station. Walk south on Whitson St towards Lower Maudlin St. Turn left onto The Haymarket A38 and slightly right onto Union Street. Turn left onto Broadmead. Continue straight on Broadmead, and turn right onto Quakers Lane. Your destination is just in the square.

PREMIER SUITES PLUS Bristol Cabot Circus is just 15 minutes walk to Colston Hall, renamed as Bristol Beacon. It is a concert hall. A focal point for music in the city. An open invitation to the city for everyone to come and share in the joy of live music.


Ashton Gate Stadium is leading sports and leisure venues. Ashton Gate Stadium hosts a variety of events throughout the calendar year. 45 minutes walk from Premier Suites Plus Cabot Circus.


The Hippodrome Theatre is just 2 minutes walking from the Bristol Beacon. It is the best and biggest theatre in the city, where most performance and shows are celebrated.

PREMIER SUITES PLUS Bristol Cabot Circus is located in an open-air shopping centre. It is just ideal for shopping lovers!

Clifton Suspension Bridge is one of Bristol’s most recognisable structures. Designed by Isambard Kingdom Brunel. If you go to visit the Suspension Bridge, you must visit Clifton Village as well.


Many parks across the city centre where to go. Museums to visit as Brunel’s SS Great Britain, Arnolfini Arts or Bristol Museum and Art Gallery. And many places to enjoy, Bristol Zoo or Harbour Side. Discover and explore this diverse and vibrant city.

No, the foyer doesn’t have an accessible bathroom.

Yes. Limited spaces and reservation needed. Charges apply.

Bristol is plenty of things to do. Walking around the city center you can find interactive museums and galleries where to know more about Bristol’s heritage and artistic streak. Some of the central museums are We The Curious, Aerospace Bristol, Grunel’s SS Great Britain, Arnolfini’s Museum or Tyntesfield. Of course, Bristol Museum and Art Gallery.


If you are wondering to visit the city in family, there are many options for children. Noah’s Ark Zoo Farm, Bristol Aquarium or Ashton Court Estate are some ideas.

 

With over 400 gardens and parks in Bristol you will never be far away from somewhere to take time out from the thrill of the city. Some of the largest parks in Bristol City Centre are Castle Park, Brandon Hill, Queen Square and Clifton Downs and if you happen to come at the right time of year you will find them hosting some of the biggest festivals in Bristol.

 

Finally if you feel you are more for theatres and performances, The Bristol Hippodrome is you place. However is not the only one; Bristol Old Vic, Tobacco Factory Theatre and The Redgrave Theatre are smaller but not less impressive. All of them offer an excellent programme of performance year-round.

Bristol has all food choices you can imagine. Nice restaurants close to Premier Suites Plus Cabot circus are Piccolino Restaurant, Klosterhaus Restaurant, l’Osteria or C^ote Brasserie.
Please ask reception for more details on any discounts available with local restaurants.

There are lots of hidden gems in and around Bristol. Christmas Steps is a large historical landmark street quite central and close to Premier Suites. Temple Church is a ruined church from the 12th Century, and The Red Lodge Museum is a historic house free to all public.


Check available tours here.

Airport Accessibility

Bristol Airport (BRS).

Bristol Airport is 8.2 miles away, 20 mins by car.

No, however we can assist you with organising a taxi.

A taxi from the airport to our apartments typically costs around £20.

 

Driving instructions: Follow A38 to Bedminster Rd/B3122, take the first exit onto A38. At Lime Kiln roundabout, take the 2nd exit onto Bridgwater Rd. Stay on Bridgwater and use the right 2 lanes to turn right onto Bedminster Down. Continue to Malago Rd. At the roundabout, take the first exit onto St John’s Lane. Continue to follow A38. At Bedminster Bridge Roundabout, take the 3rd exit onto Redcliff Hill, and then take the 3rd exit onto Redcliffe Way. Turn left onto Temple Gate. At Old Market Roundabout, take the 1st exit onto Castle St. Castle St turns right and becomes Lower Castle St. At the end just turn left onto Broad Weir and you will see PREMIER SUITES PLUS Bristol Cabot Circus!

Bus Service A2 operates as a shuttle from Bristol City Centre to Bristol Airport. More information and schedules can be found here.

Lots to discover at PREMIER SUITES Ballsbridge

Need some more inspiration?
Head back to our overview page and discover all we have to offer.