We're here to help
Our reception is open:
- Monday – Friday from 9 am to 5 pm
- Saturday from 10 am to 2 pm
- Sundays & Bank Holidays 11am to 2 pm
Check-in: 3 pm
Check-out: 11 am
Car Parking is available and located on the left-hand side halfway down Dean Street. A pin code will be provided for entry. Spaces are charged at £12 per night, inclusive of 20% VAT.
Please ensure a space is reserved along with accommodation prior to arrival. The property must also be notified of the car registration details prior to arrival. Height restriction is 2.5m.
Please ask a team member for details if van parking is required.
Sat Nav: 52.4755518, -1.8962897
Sabre: HO 16334
Galileo: HO 32283
Amadeus: HO BHXPAB
Worldspan: HO 5990
Some of your most commonly asked questions
Book direct either using our website, send an email to [email protected] or contact the team by phone on 0121 666 4444.
We are open for all your needs in the followng hours:
Monday / Friday 9am - 5pm.
Tuesday / Wednesday / Thursday 9am - 5pm.
Saturday 10am - 2pm.
Sundays / Bank Holidays – 11am - 2pm.
Late arrival instructions will be emailed to you at least 24 hours prior to arrival.
Guests will be sent contactless check-in instructions to follow which will include the PREMIER SUITES car park gate code, the building main entrance door key code for access and reception safe pin code to collect the apartment key.
Yes, please contact reception prior to arrival to discuss your requirements.
We recommend Tesco delivery service – guests can place an order online with Tesco and have food delivered. (Delivery time must be from 15h00 before 17h00 to suit reception opening hours so we can help direct the delivery driver to the apartment. Please advise our staff with notice of any delivery arranged).
Parking is subject to availability. Spaces are limited, so best to reserve in advance.
Parking spaces are chargeable at £12 per night per space. (Car registration details must be provided to reception prior to arrival).
Please note a height restriction of 2.5m applies.