Accessible Accommodation Newcastle
Accessible Accommodation Newcastle
At PREMIER SUITES, we’re committed to ensuring every guest feels welcome, supported, and at ease, which is why we have put this welcome guide together to help you plan a stay which meets your individual needs.
Our accessible apartments are thoughtfully designed to meet the needs of guests with reduced mobility – from arrival to a restful night’s sleep.
We hope that this welcome guide gives you the information you need to help you plan a stay, however, if you have any questions or would like to discuss your requirements to make your stay more comfortable, please contact using the details below.
How to Reach PREMIER SUITES Newcastle
By Car
- If you are arriving by car and using a Sat Nav, our postcode is NE1 4DJ (Waterloo Steet)
- We have our own private car park with 0 accessible parking spaces.
- Grainger Town Multi Storey car park is less than 100 metres away and offers 12 accessible parking spaces.
- We have a drop off/pick up point at the main entrance.
By Train
- The nearest railway station is at Central Station which is 0.2 km away.
- All trains serving the station offer ramped access for wheelchair users.
Taxi
The local taxi company details are:
Name: Nearbuy Taxi’s
Email: Nearby Taxis Near Me | Nearby Taxi Service | 24/7 Taxi Service
Tel: 01912985050
There are also a number of local taxi companies, all of which have wheelchair accessible vehicles. These are:
Name: Phoenix Taxis
Email: Phoenix Taxis from Newcastle Central Station - Phoenix Taxis
Tel: 01670 540 222
Nearest Airport
The nearest airport to is Newcastle which is 12 km away.
Key Accessibility Features
We want to be your ‘home from home’ and have a range of accessibility features to support your during your stay which are summarised below.
General Overview
Disability awareness / equality training is provided for staff.
Personal or General Emergency Evacuation Plans are in place for disabled customers.
Free familiarisation visits are available. You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the venue at no additional cost.
Assistance and guide dogs are allowed on our premises.
Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.
Large print information is available on-site.
We can assist guests with limited mobility with their luggage, on request.
Parking
There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance
Building Entrance
There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
Access to Public Areas
There are lift(s) available.
Bedrooms and Bathrooms General
There is at least one bathroom for a standard bedroom with a separate shower unit, instead of a shower over a bath.
A fridge is available in the apartment where food, drinks or medication can be stored.
There is a designated bedroom in which measures have been taken to significantly reduce allergens.
Wheelchair Accessible Bedrooms and Bathrooms
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users
and others with mobility impairments.
Furniture can be rearranged on request.
A fridge is available in the apartment where food, drinks or medication can be stored.
Both double and twin bed configurations are available across wheelchair-accessible bedroom(s). Not all configurations may be available in every room.
Photo Gallery
We know how it important it is to ‘know before you go’, and this gallery of images will help you to familiarise yourself with our property before you visit.
Emergency and Medical Information
- The nearest hospital accident & emergency is in Royal Victoria Infirmary. Located 1.5 miles away.
- The nearest GP Surgery is located on o Eldon Square – 1 mile away.
- The nearest pharmacy is Boots Chemist. Located 0.5 miles away.
- If you require oxygen whilst staying with us, seek medical advice and talk to your oxygen supplier to ask if they can deliver to the our address.
Digital Accessibility
We are continuously working to make our website accessible to as many users as possible by adhering to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria.
Grocery Delivery
Take the hassle out of your stay with grocery delivery straight to your apartment. Order ahead and settle in from the moment you arrive.
Personal Emergency Evacuation plan
To help ensure the safety of all guests in the unlikely event of an emergency, we can assist in preparing a Personal Emergency Evacuation Plan (PEEP). A PEEP is an individual plan created for guests who may require additional assistance to leave the building quickly and safely during an evacuation. This could include guests with reduced mobility, hearing or visual impairments, or any other condition that may make self-evacuation difficult.
In the event of an emergency, all guests are expected to evacuate the building using the designated escape routes. Guests should be aware that neither the property nor emergency services are responsible for carrying out individual evacuations. If you are unable to evacuate the building independently in an emergency, assistance may not be available and evacuation cannot be guaranteed.
Important Notice
Guests who may require a Personal Emergency Evacuation Plan must declare this prior to their arrival so that appropriate arrangements can be considered. One of our friendly team members will be happy to keep a record of your needs.
Your safety matters to us, and we are committed to making sure all guests enjoy a secure and worry-free stay.
FAQ
Yes, our lift is wheelchair accessible.
Yes, there are no steps leading to our main entrance.
Yes, we welcome guide dogs.
Yes, our entrance door is wide enough to fit a wheelchair.
