Accessible Accommodation Liverpool
Your stay, made more comfortable
Accessible Accommodation Liverpool
Accessible & inclusive
At PREMIER SUITES, we’re committed to ensuring every guest feels welcome, supported, and at ease, which is why we have put this welcome guide together to help you plan a stay which meets your individual needs.
Our accessible apartments are thoughtfully designed to meet the needs of guests with reduced mobility – from arrival to a restful night’s sleep.
We hope that this welcome guide gives you the information you need to help you plan a stay, however, if you have any questions or would like to discuss your requirements to make your stay more comfortable, please contact using the details below.
How to Reach PREMIER SUITES Liverpool
Know before you go
Key Accessbility Features
We want to be your ‘home from home’ and have a range of accessibility features to support your during your stay which are summarised below.
General Overview
Disability awareness / equality training
Disability awareness / equality training is provided for staff.
Assistance available 24 hours
There is 24-hour guest assistance available.
Emergency evacuation plan for disabled people
Personal or General Emergency Evacuation Plans are in place for disabled customers.
Free familiarisation visits
Free familiarisation visits are available. You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the venue at no additional cost.
Emergency alarm with flashing lights
There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario.
Guide Dogs and Service Dogs welcome
Assistance and guide dogs are allowed on our premises.
Facilities for assistance dogs
Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.
Enclosed outdoor area
There is an enclosed outdoor area for customer use.
Luggage assistance
We can assist guests with limited mobility with their luggage, on request.
Wheelchair-accessible toilet in public areas
A designated accessible toilet designed for wheelchair users, and others with visible and
non-visible accessibility requirements, is available within the main public areas.
The accessible toilet has as a minimum:
- Step-free access.
- A manoeuvring space of 1500mm x 1500mm.
- An outward opening door, where possible, with a minimum width of 750mm (800mm Scotland and Ireland)
- A transfer space on at least one side of the toilet with a drop-down grab rail on the transfer side.
- Horizontal grab rail positioned on the wall adjacent to the toilet.
An emergency assistance alarm within reach from the floor.
Parking
Designated accessible parking
Designated accessible parking bays are available, and accessible by a step-free entrance.
Step-free route with firm surface from car park to entrance
There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
Building Entrance
Step-free entrance
There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
Automatic door at accessible entrance
An automatic door is available at the main entrance or an alternative step-free entrance that opens on approach and/or by a push-button.
Access To Public Areas
Step-free access to all or most areas
There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available.
Single level
The venue is all on one level, with no steps or raised thresholds.
Lift
There are lift(s) available.
An evacuation chair is available in case of emergency.
Bedrooms and Bathrooms General
Ground floor bedroom with en-suite bathroom
There is at least one ground floor bedroom with an en-suite bathroom.
Standard bathroom with separate shower unit
There is at least one bathroom for a standard bedroom with a separate shower unit or wet room, instead of a shower over a bath. (2 beds only)
Fridge in bedroom
A fridge is available in at least one bedroom where food, drinks or medication can be stored.
Wheelchair Accessible Bedrooms and Bathrooms
Wheelchair-accessible bedroom
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users
and others with mobility impairments.
Wheelchair-accessible bathroom with roll-in shower
There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower. (2 beds only)
Furniture rearranged on request
Furniture can be rearranged on request.
Twin / double bed options in wheelchair-accessible bedroom
Both double and twin bed configurations are available across wheelchair-accessible bedroom(s). Not all configurations may be available in every room.
Gallery
Tagline
We know how it important it is to ‘know before you go’, and this gallery of images will help you to familiarise yourself with our property before you visit.
Emergency and Medical Information
Know before you go
- The nearest hospital Accident and Emergency Centre is in Liverpool Royal Hospital, located 1.4 miles away.
- The nearest GP Surgery Brownlow Health at Ropewalks, located 1.7 miles away.
- The nearest pharmacy is Boot , located 0.6 miles away.
- If you require oxygen whilst staying with us, seek medical advice and talk to your oxygen supplier to ask if they can deliver to the our address.
Digital Accessibility
For your information
We are continuously working to make our website accessible to as many users as possible by adhering to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria.
Grocery Delivery
Grocery delivery to your apartment
Take the hassle out of your stay with grocery delivery straight to your apartment. Order ahead and settle in from the moment you arrive.
Personal Emergency Evacuation plan
Your safety is our priority
To help ensure the safety of all guests in the unlikely event of an emergency, we can assist in preparing a Personal Emergency Evacuation Plan (PEEP). A PEEP is an individual plan created for guests who may require additional assistance to leave the building quickly and safely during an evacuation. This could include guests with reduced mobility, hearing or visual impairments, or any other condition that may make self-evacuation difficult.
In the event of an emergency, all guests are expected to evacuate the building using the designated escape routes. Guests should be aware that neither the property nor emergency services are responsible for carrying out individual evacuations. If you are unable to evacuate the building independently in an emergency, assistance may not be available and evacuation cannot be guaranteed.
Important Notice
Guests who may require a Personal Emergency Evacuation Plan must declare this prior to their arrival so that appropriate arrangements can be considered. One of our friendly team members will be happy to keep a record of your needs.
Your safety matters to us, and we are committed to making sure all guests enjoy a secure and worry-free stay.
