Accessible Accommodation Rotterdam
Your stay, made more comfortable
Accessible Accommodation Rotterdam
Accessible & inclusive
At PREMIER SUITES, we’re committed to ensuring every guest feels welcome, supported, and at ease, which is why we have put this welcome guide together to help you plan a stay which meets your individual needs.
Our accessible apartments are thoughtfully designed to meet the needs of guests with reduced mobility – from arrival to a restful night’s sleep.
We hope that this welcome guide gives you the information you need to help you plan a stay, however, if you have any questions or would like to discuss your requirements to make your stay more comfortable, please contact using the details below.
How to Reach PREMIER SUITES Rotterdam
Know before you go
PREMIER SUITES Rotterdam is easily accessible by public transport.
The main transport providers in Rotterdam are NS (trains) and RET (metro, tram and bus services).
PREMIER SUITES Rotterdam is easily accessible via the A13, A16 and A20 motorways.
Key Accessbility Features
We want to be your ‘home from home’ and have a range of accessibility features to support your during your stay which are summarised below.
General Overview
Disability awareness / equality training
Disability awareness / equality training is provided for staff.
Assistance available 24 hours
There is 24-hour guest assistance available.
Emergency evacuation plan for disabled people
Personal or General Emergency Evacuation Plans are in place for disabled customers.
Free familiarisation visits
Free familiarisation visits are available. You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the venue at no additional cost.
Assistive listening system
There is an assistive listening system available e.g. a hearing loop.
Guide Dogs and Service Dogs welcome
Assistance and guide dogs are allowed on our premises.
Facilities for assistance dogs
Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.
Enclosed outdoor area
There is an enclosed outdoor area for customer use.
Luggage assistance
We can assist guests with limited mobility with their luggage, on request.
Wheelchair-accessible toilet in public areas
A designated accessible toilet designed for wheelchair users, and others with visible and
non-visible accessibility requirements, is available within the main public areas.
The accessible toilet has as a minimum:
- Step-free access.
- A manoeuvring space of 1500mm x 1500mm.
- An outward opening door, where possible, with a minimum width of 800mm.
- A transfer space on at least one side of the toilet with a drop-down grab rail on the transfer side.
- Horizontal grab rail positioned on the wall adjacent to the toilet.
- An emergency assistance alarm within reach from the floor.
Changing Places toilet
There is a changing places Toilet, which includes an adult size changing bench, toilet, sink and hoist.
Parking
Designated accessible parking
Designated accessible parking bays are available within 110 metres of the main entrance or an alternative step-free entrance if applicable.
Additional parking charges apply.
Step-free route with firm surface from car park to entrance
There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
Building Entrance
Step-free entrance
There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
Automatic door at accessible entrance
An automatic door is available at the main entrance or an alternative step-free entrance that opens on approach and/or by a push-button.
Main accessible door width measurement
158 cm wide
280 cm high
Access To Public Areas
Step-free access to all or most areas
There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet.
Lift
There are lift(s) available.
Single level
The venue is all on one level, with no steps or raised thresholds.
Bedrooms and Bathrooms General
Ground floor bedroom with en-suite bathroom
There is at least one ground floor bedroom with an en-suite bathroom.
Fridge in apartment
A fridge is available in the apartment where food, drinks or medication can be stored.
Standard bathroom with separate shower unit
There is at least one bathroom for a standard bedroom with a separate shower unit or wet room, instead of a shower over a bath.
Allergy-friendly bedroom
There is a designated bedroom in which measures have been taken to significantly reduce allergens.
Wheelchair Accessible Bedrooms and Bathrooms
Wheelchair-accessible bedroom
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users
and others with mobility impairments.
Wheelchair-accessible bedroom with an adjoining bedroom
There is at least one wheelchair-accessible bedroom with an adjoining bedroom.
Wheelchair-accessible bathroom with roll-in shower
There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower.
Wheelchair-accessible bathroom - bath only
There is at least one wheelchair-accessible bathroom which has a bath, with a transfer seat and grab rails, rather than a roll-in shower.
Hoist
A mobile, gantry or ceiling-track hoist is available for use in at least one wheelchairaccessible bedroom.
Emergency assistance alarm
An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom.
Furniture rearranged on request
Furniture can be rearranged on request.
Twin / double bed options in wheelchair-accessible bedroom
Both double and twin bed configurations are available across wheelchair-accessible bedroom(s). Not all configurations may be available in every room.
Fridge in apartment
A fridge is available in the apartment where food, drinks or medication can be stored.
Free-standing shower chair
A free-standing shower chair is available.
Gallery
Tagline
We know how it important it is to ‘know before you go’, and this gallery of images will help you to familiarise yourself with our property before you visit.
Emergency and Medical Information
Know before you go
- The nearest hospital accident & emergency is in in Erasmus MC. Located 3.4km miles away.
- The nearest GP Surgery is in Erasmus MC. Located 3.4 km away.
- The nearest pharmacy is Apotheek Erasmus. Located 350 metres away.
- If you require oxygen whilst staying with us, seek medical advice and talk to your oxygen supplier to ask if they can deliver to the our address.
Digital Accessibility
For your information
We are continuously working to make our website accessible to as many users as possible by adhering to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria.
Grocery Delivery
Grocery delivery to your apartment
Take the hassle out of your stay with grocery delivery straight to your apartment. Order ahead and settle in from the moment you arrive.
Personal Emergency Evacuation plan
Your safety is our priority
To help ensure the safety of all guests in the unlikely event of an emergency, we can assist in preparing a Personal Emergency Evacuation Plan (PEEP). A PEEP is an individual plan created for guests who may require additional assistance to leave the building quickly and safely during an evacuation. This could include guests with reduced mobility, hearing or visual impairments, or any other condition that may make self-evacuation difficult.
In the event of an emergency, all guests are expected to evacuate the building using the designated escape routes. Guests should be aware that neither the property nor emergency services are responsible for carrying out individual evacuations. If you are unable to evacuate the building independently in an emergency, assistance may not be available and evacuation cannot be guaranteed.
Important Notice
Guests who may require a Personal Emergency Evacuation Plan must declare this prior to their arrival so that appropriate arrangements can be considered. One of our friendly team members will be happy to keep a record of your needs.
Your safety matters to us, and we are committed to making sure all guests enjoy a secure and worry-free stay.
PREMIER SUITES Rotterdam Accessibility FAQ
Does PREMIER SUITES Rotterdam offer wheelchair-accessible accommodation?
Yes. PREMIER SUITES Rotterdam offers wheelchair-accessible accommodation for guests with reduced mobility. Accessible features include step-free access, lifts and specially equipped bedrooms and bathrooms. Guests should contact the property before booking to discuss their individual requirements and confirm that a suitable apartment is available.
Is there step-free access at PREMIER SUITES Rotterdam?
Yes. PREMIER SUITES Rotterdam has a step-free accessible entrance with an automatic door and lifts providing access within the building. The accessible entrance is approximately 158 cm wide. Guests with specific mobility requirements can arrange a familiarisation visit before their stay.
Do the accessible apartments at PREMIER SUITES Rotterdam have roll-in showers?
Yes. The property offers wheelchair-accessible bathroom facilities, including at least one bathroom with a level-access roll-in shower. Other accessible bathroom features include grab rails, and a shower chair is available. As facilities can differ between apartments, guests should confirm the bathroom layout and equipment they need before booking.
Is accessible parking available at PREMIER SUITES Rotterdam?
Yes. Accessible parking spaces are available in a nearby car park, approximately 50 metres from the property. Spaces should be reserved before arrival, and additional parking charges apply. Guests should contact PREMIER SUITES Rotterdam in advance with their vehicle registration details and parking requirements.
Are assistance dogs welcome at PREMIER SUITES Rotterdam?
Yes. Guide dogs and other recognised assistance dogs are welcome at PREMIER SUITES Rotterdam. The property also provides facilities for assistance dogs, including access to water bowls and suitable nearby areas. Guests are encouraged to contact the team before arrival if they have any specific requirements.
