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Frequently Asked Questions

All your questions, answered

PREMIER SUITES Dublin Sandyford FAQ

Some of your most commonly asked questions

Your Stay

What are PREMIER SUITES Dublin Sandyford reception opening hours?

We would be delighted to help you with any queries you may have. We provide 24 hours phone support. The phone number is 00353 12920200 Please do not hesitate to contact us should you require any assistance. 

Your room is available for check-in from 4pm.

If you are arriving early, please advise in advance. 

Check out is before 11am on the day of departure.

Late check out is subject of availability and additional charges may apply. Please let us know in advance so we can arrange this for you.

No, we do not offer a wake-up call service.

Yes, subject to availability, you can upgrade from a one bedroom to a two bedroom suite – nightly supplements apply.

Yes, we offer a variety of welcome amenities that can be placed within the apartments.
Please let us know and we will do our utmost to assist with your request.
In general, we kindly ask for a 48-hour notice before arrival to arrange special requests.

Rooms are serviced once a week, generally between 9am-5pm. We will arrange a time that is suitable for you.

All of our apartments have a washer/dryer for guest use.

Grocery delivery is available to our apartments. Visit our grocery delivery page for information on how to arrange this service. 

Yes, we have someone available to help for any emergencies 24 hours a day.

We can provide our guests with international adaptors on request. This is subject to availability and additional charges may apply.

No, however we can direct you to the closest currency exchange bureau.

General Information and House Rules​

What type of room can I book at PREMIER SUITES Dublin Sandyford?

We offer one bedroom and two bedroom apartments.

Yes, additional costs and conditions apply. Discover more here.

Read about the local groomers, pet shops and more that your pet can enjoy when you stay with us here.

Yes, we have complimentary wi-fi available throughout the full property.

Yes, we have lifts.

No, our apartments do not have air-conditioning.

This is a non-smoking property.

Yes, we have a number of secure underground parking spaces, the cost is €5 per night. Please contact us in advance of your arrival if you require parking.

We have an underground carpark which is accessed from Ballymoss Road.

Yes, available on arrival. We provide shower gel, shampoo and hand soap in the rooms. Additional items such as shower cap, dental care kits, shoe shines, mending kits and shaving kits are available on request.

Included as standard in every room: Bed linen, towels, hair dryer, iron, ironing board, laptop safe and tea/coffee making facilities. All room types and facilities can be found here.

All of our one bed apartments have a shower over the bath. In the two bedroom apartments the ensuite also has a shower.

Please contact us by phone or email and we will be happy to check the room and lost property log.

Our apartments include a kettle, toaster, pots and pans, utensils, a set of crockery and cutlery, glasses, full fridge/freezer, hob and oven, microwave, dishwasher and washer/dryer.

Bookings

What is the best way to make a reservation at PREMIER SUITES Dublin Sandyford?

Please use the ‘Enquire Now’ button on the top of this page. 

Our Sandyford apartments have transitioned to a long-stay-focused offering, with a smaller number of apartments available.

Our properties in Leeson Street and Ballsbridge remain available for both short and long stays.

Our rates vary based on dates and length of stay, book direct for the best deals.

Yes, all prices displayed on our website are inclusive of VAT at 13.5%.

SOT payment links are sent to all reservation holders in advance of arrival to facilitate payment for their upcoming stay.

There are no booking fees, we are happy to offer the best available price when you book direct.

We accept all major credit/debit cards.

Yes, when you book directly via our website it is secure and hassle free.

Please use the ‘Enquire Now’ button on the top of this page to make your booking. 

Please contact the property directly for more information.

If you haven’t received the booking confirmation, please contact us and we will be happy to re-send.

An invoice for your stay will be issued upon departure. If you have checked out and require an invoice later, please contact us directly via phone or email.

Yes, we will require the guests name for the booking and details of how payment will be made.

Yes, we only accept bookings from guests that are 18 years and over.

A security deposit may be required on check in. This is to guarantee us against loss, damage or disruption and can be paid in a number of ways: preferred method is to pre-authorise a credit card which does not debit the account but simply holds the funds which can later be released back to the account. It is not possible to perform a pre-authorisation on a Maestro, Switch or any Visa debit card.

Provide your name and telephone number on arrival and we will be able to locate your reservation.

If you receive a reservation confirmation from PREMIER SUITES your booking is guaranteed.

  • One Bedroom Apartments can accommodate up to three people – an extra bed is needed for the third person, please request when making your reservation.
  • Two Bedroom Apartments can accommodate up to four people. An extra bed can be requested for a child up to 12 years old. This is subject to an additional charge of €25 per night.

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Cancellations and Amendments

How can I amend my PREMIER SUITES Dublin Sandyford booking?

If you booked your stay directly with the property, please contact the property directly by phone or email. If you booked via a third-party agent or website, please contact that agent to cancel your stay.

We know that plans can change. Your reservation confirmation email will provide full details of the cancellation policies that apply to your booking.

 

If your booking meets the criteria for free cancellation, you can cancel your reservation by clicking the CANCEL button on your email confirmation.

 

Please note, if you have booked a prepaid or advance purchase rate, cancellations, refunds or changes to travel dates are not permitted.

 

If you need to contact us directly, please click here to see our contact details.

In the event of non-arrival, your credit card will be charged for one nights accommodation for each room reserved.

Please contact us, if any refund is due, we will refund to the same card used to make the payment

Family

Do PREMIER SUITES cater for families?

Yes absolutely, we are family friendly at PREMIER SUITES.

PREMIER SUITES Dublin Sandyford offer one bedroom and two bedroom apartments for family bookings.

Our serviced apartments offer space for all the family to stay close at hand, while also offering the freedom and flexibility of separate living and sleeping areas.

Our fully equipped kitchens offer families the option to cook and eat a home-cooked meal together or have everything on hand for a takeaway delivery. Of course, our team can advise of family friendly eateries in the neighbourhood.

Our location ensures you will have easy access to an array of family attractions. For rainy days, we offer complimentary wi-fi to keep everyone entertained.

Yes, all enhancements should be requested at the time of booking and are subject to availability.

We offer:

  • Infant cot: complimentary.
  • Highchair: complimentary.
  • Fold-out bed: additional charge of applies. A supplementary charge of €25, per night applies. Only suitable for children up to 12 years.
  • Welcome gift for children under 12 years.

Please contact our team for further information.

One bedroom apartments have a king size bed, sleeping two. One bedroom apartments can also cater for one fold-out bed (for children under 12) and one infant cot.

Two bedroom apartments have two bedrooms, one with a king size bed and the other with twin beds, sleeping four people in total. Two bedroom apartments can also cater for one fold-out bed (for children under 12) and one infant cot.

One bedroom apartments have a king size bed.

Two bedroom apartments have two bedrooms, one with a king size bed and one with two single beds.

There is so much to do for kids of all ages in the area. Visit our neighbourhood page to discover the restaurants, attractions, places of interest and public transport on our doorstep.

Accessibility

Does PREMIER SUITES Dublin Sandyford have accessible rooms?

No, we do not offer accessible rooms.

No, parking spaces are not accessible.

Yes, the main entrance is step-free.

No, the main door is manual.

Yes, the main door is wheelchair accessible.

Yes, of course.

No, an accessible bathroom is not in the foyer.

No, bathrooms have a bathtub.

Our main lift can accommodate a wheelchair.

Location

What are the coordinates of PREMIER SUITES Dublin Sandyford?

you can find us at: 53.27800, -6.21085.

We are located 9km from the City Centre.

Our property is located just a 2-minute walk from Stillorgan Luas (tram) stop, making access to the city centre quick and easy.

Within 20 minutes, or 11 stops, arrive at St Stephens Green in the city centre, where you can then discover the city.

There are a number of public transport options on the doorstep.

  • The Luas (tram) line is the most convenient option if travelling from the city centre. Take the green line heading southbound and alight at the Stillorgan stop, we are only 2 minutes walk from this LUAS stop.
  • If travelling by Dublin bus our nearest bus stop is located on the Carmanhall Road just a few minutes walk from the property. This stop is serviced by the 11, 46, 75A, 114 and 116 bus routes.
  • The Aircoach from Dublin Airport also stops close by on the Blackthorn Avenue, just a 5minute walk to the property.

We are situated south of Dublin City so all of the city’s main venues are accessible by public transport.

In the local area you will find a selection of grocery shops, pharmacies, food markets and the Beacon Shopping Centre. Dundrum Town Centre, one of Europe’s largest shopping centres is only three stops on the LUAS.

Yes, we are located in a safe area.

No, but we would be happy to assist if you require a chauffeur service, please advise us in advance.

Yes, we have a limited number of secure parking spaces onsite. Additional costs may apply.

Yes, please contact us directly prior to arrival.

Yes, there is on-street parking on Ballymoss Road, charges may apply.

Imaginosity and Marlay Park are located close by and all the sights and attractions of Dublin City Centre are easily accessible by public transport.

The following restaurants are within walking distance – China Sichuan, China To Go, Red Torch Ginger, Elephant and Castle and My Thai.

Rathfarnham Castle and Dalkey Castle are close by.

Airport Accessibility

What is the nearest airport to PREMIER SUITES Dublin Sandyford?

Dublin Airport.

We are located 33km from Dublin Airport.

No, we can assist you with arranging a taxi.

It is best to drive on the M50 Motorway located beside us. You can use the coordinates and follow Google maps or your Sat Nav – 53.27800, -6.21085.

We suggest using the Aircoach Bus Service. You can take this from the Arrivals Hall at Dublin Airport and it stops at Sandyford LUAS Stop, we are just a 5 minute walk from there. You can full details of their service and times on www.aircoach.ie.

Lots to discover at PREMIER SUITES Sandyford

Need some more inspiration?

Head back to our overview page and discover all we have to offer.

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Arrival
Sat
07
Sep 2019
Departure
Sun
08
Sep 2019
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Our Sandyford apartments have transitioned to a long-stay-focused offering, with a smaller number of apartments available.

Our properties in Leeson Street and Ballsbridge remain available for both short and long stays.