Accessible Accommodation Edinburgh
Your stay, made more comfortable
Accessible Accommodation Edinburgh
Accessible & inclusive
At PREMIER SUITES, we’re committed to ensuring every guest feels welcome, supported, and at ease, which is why we have put this welcome guide together to help you plan a stay which meets your individual needs.
Our accessible apartments are thoughtfully designed to meet the needs of guests with reduced mobility – from arrival to a restful night’s sleep.
We hope that this welcome guide gives you the information you need to help you plan a stay, however, if you have any questions or would like to discuss your requirements to make your stay more comfortable, please contact using the details below.
How to Reach PREMIER SUITES Edinburgh Fountain Court
Know before you go
Key Accessbility Features
We want to be your ‘home from home’ and have a range of accessibility features to support your during your stay which are summarised below.
General Overview
Disability awareness / equality training
Disability awareness / equality training is provided for staff.
Assistance available 24 hours
There is 24-hour guest assistance available.
Emergency evacuation plan for disabled people
Personal or General Emergency Evacuation Plans are in place for disabled customers.
Free familiarisation visits
Free familiarisation visits are available. You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the venue at no additional cost.
Emergency alarm with flashing lights
There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario.
Guide Dogs and Service Dogs welcome
Assistance and guide dogs are allowed on our premises.
Tactile signage
Tactile signage is available. This may include Braille.
Luggage assistance
We can assist guests with limited mobility with their luggage, on request.
Wheelchair-accessible toilet in public areas
A designated accessible toilet designed for wheelchair users, and others with visible and
non-visible accessibility requirements, is available within the main public areas.
The accessible toilet has as a minimum:
- Step-free access.
- A manoeuvring space of 1500mm x 1500mm.
- An outward opening door, where possible, with a minimum width of 800mm.
- A transfer space on at least one side of the toilet with a drop-down grab rail on the transfer side.
- Horizontal grab rail positioned on the wall adjacent to the toilet.
- An emergency assistance alarm within reach from the floor.
Parking
Designated accessible parking
Designated accessible parking bays are available within 110 metres of the main entrance or an alternative step-free entrance if applicable.
Additional parking charges apply.
Step-free route with firm surface from car park to entrance
There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance
Building Entrance
Step-free entrance
There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
Please note two building entrances have a have step- free entrance. The other 2 have a step. Please let us know requirements prior to arrival.
Main accessible door width measurement
70 cm
Access To Public Areas
Step-free access to all or most areas
There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet.
Lift
There are lift(s) available.
Bedrooms and Bathrooms General
Ground floor bedroom with en-suite bathroom
Ground-floor bedroom with en-suite provided, but the bathroom is not adapted for accessibility (e.g. no grab rails/step-free shower).
Fridge in apartment
A fridge is available in the apartment where food, drinks or medication can be stored.
Wheelchair Accessible Bedrooms and Bathrooms
Wheelchair-accessible bedroom
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users
and others with mobility impairments.
Wheelchair-accessible bathroom with roll-in shower
There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower.
Emergency assistance alarm
An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom.
Furniture rearranged on request
Furniture can be rearranged on request.
Fridge in apartment
A fridge is available in the apartment where food, drinks or medication can be stored.
Fixed shower seat
There is a fixed shower seat.
Photo Gallery
Take a look inside
We know how it important it is to ‘know before you go’, and this gallery of images will help you to familiarise yourself with our property before you visit.
Emergency and Medical Information
Know before you go
- The nearest hospital accident & emergency is in The Royal Infirmary of Edinburgh. Located 4.5 miles away.
- The nearest GP Surgery is Gilmore Medical Practice. Located 0.4 miles away.
- The nearest pharmacy is Boots Pharmacy. Located 0.3 miles away.
- If you require oxygen whilst staying with us, seek medical advice and talk to your oxygen supplier to ask if they can deliver to the our address.
Digital Accessibility
For your information
We are continuously working to make our website accessible to as many users as possible by adhering to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria.
Grocery Delivery
Grocery delivery to your apartment
Take the hassle out of your stay with grocery delivery straight to your apartment. Order ahead and settle in from the moment you arrive.
Personal Emergency Evacuation plan
Your safety is our priority
To help ensure the safety of all guests in the unlikely event of an emergency, we can assist in preparing a Personal Emergency Evacuation Plan (PEEP). A PEEP is an individual plan created for guests who may require additional assistance to leave the building quickly and safely during an evacuation. This could include guests with reduced mobility, hearing or visual impairments, or any other condition that may make self-evacuation difficult.
In the event of an emergency, all guests are expected to evacuate the building using the designated escape routes. Guests should be aware that neither the property nor emergency services are responsible for carrying out individual evacuations. If you are unable to evacuate the building independently in an emergency, assistance may not be available and evacuation cannot be guaranteed.
Important Notice
Guests who may require a Personal Emergency Evacuation Plan must declare this prior to their arrival so that appropriate arrangements can be considered. One of our friendly team members will be happy to keep a record of your needs.
Your safety matters to us, and we are committed to making sure all guests enjoy a secure and worry-free stay.
PREMIER SUITES Edinburgh Fountain Court Accessibility FAQ
Does PREMIER SUITES Edinburgh Fountain Court have wheelchair-accessible apartments?
Yes. PREMIER SUITES Edinburgh Fountain Court offers four accessible one-bedroom apartments. Guests requiring accessible accommodation should request one of these apartments when booking and contact the team to confirm that its layout and facilities meet their individual mobility requirements.
Is there step-free access at PREMIER SUITES Edinburgh Fountain Court?
Yes. The main entrance at PREMIER SUITES Edinburgh Fountain Court is step-free and wide enough for wheelchair access. The property also has wheelchair-accessible lifts. However, the main entrance doors are not automatic, so guests who need assistance opening doors should discuss their requirements with reception before arrival.
Do the accessible apartments have wheelchair-accessible showers or wet rooms?
The property’s published accessibility FAQs state that its bathrooms have bathtubs with overhead showers rather than wet rooms. Guests who require a roll-in shower, grab rails or other specific bathroom adaptations should contact the team before booking to confirm the exact facilities available in an accessible apartment.
Is accessible parking available at PREMIER SUITES Edinburgh Fountain Court?
Yes. Accessible parking is available at PREMIER SUITES Edinburgh Fountain Court. Guests should inform the team of their requirements before arrival so suitable parking arrangements can be confirmed. On-site parking is subject to availability and additional charges.
Are guide dogs and assistance dogs welcome at PREMIER SUITES Edinburgh Fountain Court?
Yes. PREMIER SUITES Edinburgh Fountain Court welcomes guide dogs. Guests travelling with an assistance dog can contact the property in advance to discuss their requirements and make arrangements for a comfortable stay.
