Gids voor toegankelijkheid
Gids voor toegankelijkheid
At PREMIER SUITES, we’re committed to ensuring every guest feels welcome, supported, and at ease, which is why we have put this welcome guide together to help you plan a stay which meets your individual needs.
Our accessible apartments are thoughtfully designed to meet the needs of guests with reduced mobility – from arrival to a restful night’s sleep.
We hope that this welcome guide gives you the information you need to help you plan a stay, however, if you have any questions or would like to discuss your requirements to make your stay more comfortable, please contact using the details below.
Getting here
Met de auto
- If you are arriving by car and using a Sat Nav, our postcode is L3 2FE
- We have our own private car park with 2 accessible parking spaces.
- Car park is underground and offers 2 accessible parking spaces.
- All accessible parking spaces should be booked prior to arrival.
- We have a drop off/pick up point at the main entrance.
Met de trein
- The nearest railway station is at Liverpool Lime Street which is 0.8 km away.
- All trains serving the station offer ramped access for wheelchair users.
Taxi
The local taxi company details are:
Name: Delta Taxis
Email: bookings@deltataxis.net
Tel: 0151 922 7337
There are also a number of local taxi companies, all of which have wheelchair accessible vehicles, including:
Name: ComCabs
Email: admin@comcab-liverpool.co.uk
Tel: 0151 298 2222
Met de bus
From the airport, The number 500 bus serves us, dropping visitors at Queens Square Bus Station.
Nearest Airport
The nearest airport to is Liverpool John Lennon which is 14.8km away.
Ferry Port
The nearest Ferry Port is at Liverpool Pier Head Ferry Terminal (Mersey Ferries).
Key Accessibility Features
We want to be your ‘home from home’ and have a range of accessibility features to support your during your stay which are summarised below.
General Overview
Disability awareness / equality training is provided for staff.
There is 24-hour guest assistance available.
Personal or General Emergency Evacuation Plans are in place for disabled customers.
Free familiarisation visits are available. You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the venue at no additional cost
There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario.
Assistance and guide dogs are allowed on our premises.
Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.
There is an enclosed outdoor area for customer use.
We can assist guests with limited mobility with their luggage, on request.
A designated accessible toilet designed for wheelchair users, and others with visible and
non-visible accessibility requirements, is available within the main public areas.
The accessible toilet has as a minimum:
- Step-free access.
- A manoeuvring space of 1500mm x 1500mm.
- An outward opening door, where possible, with a minimum width of 750mm (800mm Scotland and Ireland)
- A transfer space on at least one side of the toilet with a drop-down grab rail on the transfer side.
- Horizontal grab rail positioned on the wall adjacent to the toilet.
An emergency assistance alarm within reach from the floor.
Parking
Designated accessible parking bays are available, and accessible by a step-free entrance.
There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
Building Entrance
There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
An automatic door is available at the main entrance or an alternative step-free entrance that opens on approach and/or by a push-button.
Access to Public Areas
There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available.
The venue is all on one level, with no steps or raised thresholds.
There are lift(s) available.
An evacuation chair is available in case of emergency.
Bedrooms and Bathrooms General
There is at least one ground floor bedroom with an en-suite bathroom.
There is at least one bathroom for a standard bedroom with a separate shower unit or wet room, instead of a shower over a bath. (2 beds only)
A fridge is available in at least one bedroom where food, drinks or medication can be stored.
Wheelchair Accessible Bedrooms and Bathrooms
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users
and others with mobility impairments.
There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower. (2 beds only)
Furniture can be rearranged on request.
Both double and twin bed configurations are available across wheelchair-accessible bedroom(s). Not all configurations may be available in every room.
Emergency and Medical Information
- The nearest hospital Accident and Emergency Centre is in Liverpool Royal Hospital, located 1.4 miles away.
- The nearest GP Surgery Brownlow Health at Ropewalks, located 1.7 miles away.
- The nearest pharmacy is Boot , located 0.6 miles away.
- If you require oxygen whilst staying with us, seek medical advice and talk to your oxygen supplier to ask if they can deliver to the our address.
Digital Accessibility
We are continuously working to make our website accessible to as many users as possible by adhering to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria.
