Security is one of our main areas of focus, particularly for our single and female travellers. Our PREMIER SUITES properties aim to be considerate of lone females travelling far from home and the fact that travelling alone can create anxiety and stress. All suites including our PLUS properties operate a comprehensive lone guest awareness policy. 

The policy covers key areas of security and measures implemented to ensure the guest feels safe and secure at all times.

For Your Security

  • Each of our heavy apartment doors is fitted with secondary locks. 
  • At check-in, we’ll hand you your room details discreetly, and we will never say the room number aloud.
  • Our teams do not allocate single female lone travellers, apartments on the ground floor where possible. We also do not place female lone travellers into apartments at the end of corridors or fire exits.
  • A team member walks each of our guests to their apartments taking time to ensure lone travellers are introduced to their room interiors and facilities.

For Your Comfort and Convenience

  • Salon quality hair dryers
  • Complimentary toiletries
  • Assistance with luggage available
  • To help us allocate the most suitable room prior to arrival please request our Lone Traveller Policy at time of booking.